Shipping and Returns
Eché pots guarantees your plants and pots will arrive in healthy and undamaged condition. Please inspect your items upon receiving them. Damages to plants must be reported within 24 hours. Damages to pots must be reported within 60 days. If you have a question regarding damage to a product please contact us here.
We deliver by hand throughout the Canberra region. Delivery is $10 or free with a $60 spend. Your delivery will arrive within 3 days of placing an order. If you have special delivery requirements please let us know in the ‘Order notes’ box on the checkout page. If no one is home to accept your delivery it will be left in a safe location if possible.
Shipping outside of Canberra
*Due to potential damage to plants, some items may not be available for shipping.
*Due to quarantine restrictions eché pots can not post plants to WA, NT & TAS.
All our pots & plants are shipped Australia-wide with the exception of restricted states. Products will be posted Monday-Wednesday to limit the amount of time your plants will spend in a box. As all our pots are handcrafted in small batches, occasionally we may need to extend our processing time. In this event, the customer will be notified.